Calling out of work is never ideal, but sometimes it's necessary. Whether you're feeling under the weather, have a family emergency, or need a personal day, knowing the proper procedures for Walmart call out number can save you stress and ensure you follow company policy.
Here's what you need to know:
Call in Early: Aim to call in at least three hours before your shift starts. This gives your manager ample time to find coverage for your absence.
Two Ways to Call Out:
Phone: Dial the Associate's Helpline at 1-800-775-5944. You'll be prompted to enter your Walmart ID Number (WIN), date of birth, and store number. The system will provide a confirmation number – write this down for your records! Ideally, you'll be connected to your store manager after entering this information. Briefly explain why you're calling out and provide your confirmation number.
OneWalmart: If you've set up two-factor authentication, you can log in and report your absence electronically.
Be Prepared: Have your WIN number, store number, and a pen and paper handy when calling in.
Keep it Brief: While you don't need to go into unnecessary detail, a brief explanation for your absence is appreciated by your manager.
Using Protected PTO (PPTO): If you have accrued Protected PTO (PPTO), you can use it to cover your absence. This will prevent you from receiving an attendance point. Check with your manager or the Hourly GTA Portal on OneWalmart for details on using PPTO.
Additional Tips:
Review Walmart's Attendance Policy: Familiarize yourself with the company's guidelines regarding call-outs and attendance points. This information can be found on the OneWalmart website or by speaking with your manager.
Call Out Even When Unwell: It's important to call out if you're sick to avoid spreading illness to your colleagues and customers.
Plan Ahead (if possible): If you know you'll need to miss work in advance, try to request the time off officially to avoid a call-out situation.
By following these steps and best practices, calling out at Walmart can be a smooth and stress-free process. Remember, communication is key! The sooner you notify your manager of your absence, the easier it will be for them to adjust the schedule.
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